Support
Help Centre
Play stays fun when you stay in control. Set limits, watch your time and take a break whenever you need. Find every tool below under account settings.
Who can play and from where?
Strictly 19+. No exceptions, ever. Accounts can only be opened where online casino gaming is legal. Before your first deposit goes through, we verify your identity and your playing location.
How do you know the games are fair?
Our games are built by trusted studios, and independent testers check their random number generators. Every spin, hand and round is pure chance.
Who powers the live tables?
OnAir Entertainment and Ezugi power our live tables. Evolution and Pragmatic Play Live add even more live games and shows.
What's the smallest deposit, and which payment methods work?
Use Interac e-Transfer, Mastercard, American Express, Payz (ecoPayz) or bank wire. Deposits start at C$5, with no fees from us.
How do you protect my account?
Your identity and playing location get verified before you deposit anything. Your password stays yours alone, and on shared devices, always log out.
How does Grande Prairie Rewards work?
You earn points on real-money play. Points open reward boxes, and the boxes improve as you move up the levels.
Need time out? How can I pause play or block my own access?
Want a break? Open your account settings to start a cooling-off period of 24 hours up to 6 weeks. You'll find self-exclusion and account closure on the same page. Rather we handle it? Send us an email and it's done.
Stay in control
- Cap your deposits, stakes and wagers
- Time alerts plus regular reality check pop-ups
- Time-outs from 24 hours up to 6 weeks
- Self-exclusion or account closure
- Fast self-test: check in on how you play
- ID and location checked before your first deposit
- Limit cuts apply instantly; increases kick in after 24 hours